PAYROLL DISCREPANCIES

If you have a discrepancy with a paycheck you have received, with either the number of hours or with the pay rate, please follow this procedure:

1. The discrepancy must be submitted in writing, stating the days and hours you worked and the pool(s) at which you worked. If you no longer work for us or have already left for the summer, please document in writing the discrepancy and mail it to our main office (Attention: TRACY), Winkler Pool Management, 4905 Edmonston Road, Hyattsville, MD 20781 or fax to 301/779-0559.
2. If the pay rate is a problem, please forward a copy of your approved Employment Agreement to our office. No change in your pay rate will be effective unless you follow the procedure outlined in #3 below. If you request a pay rate change, you must make the request in writing by completing a new Employment Agreement signed by you and your Supervisor. You should always have a copy of your current Employment Agreement for your records, as the forms are now printed in duplicate and a copy mailed to your home.
3. All raise requests must be submitted in writing through your Supervisor for final approval by the President. If your raise is approved or denied, you will receive a copy of the Employment Agreement pertaining to this change or denial, with a letter for your records. This pay rate change will only be effective from the date on which it is approved by the President. There is no “back pay” - serious delays in processing due to Supervisor error will be considered on a case by case basis by the President.
4. All discrepancies and pay rate adjustments will be handled during the payroll cycle. Corrections or requests for further information will appear in your next paycheck. Please refrain from calling the office regarding payroll problems - this only slows down the process of resolving your discrepancy and assuring that you are properly paid in a timely manner. Please submit all written discrepancies as soon as possible. All discrepancies received after Wednesday 12:00 noon of payroll week will be held for processing until the next pay period.